FAQs
If you don't find the answer you are a looking for below then please feel free to call our team!What is the check-in/check-out policy at Luxury Bay?
Our standard check-in time is 3:00 PM, and check-out time is 11:00 AM. However, we offer Early Check-in and Late Check-out options for your convenience. Please inquire about availability and fees.
Is daily housekeeping included with my stay?
Yes, daily housekeeping is included in your booking. Our dedicated housekeeping team ensures that your villa is kept in impeccable condition throughout your stay.
Is room service available, and what are the dining options?
Absolutely! We offer Room Service with a diverse menu of gourmet options. Whether you crave a romantic dinner for two or a family feast, our culinary team is ready to cater to your culinary desires.
Are your villas pet-friendly?
While we understand the importance of your furry companions, our villas have a no-pets policy to maintain a comfortable environment for all our guests.
Can I cancel or modify my reservation?
Our cancellation and modification policies vary depending on the specific villa and booking details. Please refer to your booking confirmation or contact our reservations team for assistance with any changes or cancellations.
Call us
+00 123 456 789
Find us
21550 Foothill Blvd #3
Hayward, California(CA), 94541